FAQ

If you have questions about BandaCare Kinesiology tape, sports tape, cohesive bandage, boob tape, or at any point can’t find the answer you were looking for, call or email us directly at [email protected]. For issues about your orders, please refer to our team. Helping you answer all your questions and solving any problems you may have is our number one priority.

What's the After-sales?

BandaCare has always maintained a positive attitude towards after-sales service and strives to satisfy customers as much as possible. We accept criticism and suggestions and continue to improve.

Are you a manufacturer or trade company?

We are a 100% manufacturer specializing in kinesiology tape,Latex Bandage sports tape, cohesive bandage and Medical tape manufacture.

What kind of service do you provide?

Professional 24h reception

Free sample

Support OEM

Free design

Accept small-batch orders

Follow-up orders in real-time

Why is your product so cost-effective?

(1) With our mission to help our customers cut down on converting costs, we don't believe in an over-priced strategy.

(2)We have been striving to do our best to keep the price as low as possible without sacrificing quality.

(3)Beyond that, We improve the competitiveness of manufacturing costs by actively seeking the best possible package options and managing supply chain logistics.

(4)We hope that by giving the best support on price to you, we could help ease your capital pressure and develop a mutually beneficial business relationship together

What is your minimum order quantity (MOQ)?

We accept small-batch orders, but it is recommended to order from one box, which is the most cost-effective. Due to differences in product type, printing, or processes, please consult us for details on the recommended minimum order quantity for more products.

Can I get some sample for the testing purposes?

Yes, we recommend that you try our tapes before you purchase them. This ensures that you get the right product you desire. Please provide your contact details and our sales team will get back to you about your business sample.

How will my order ship?

Our regular packaging has a 6-layer thick outer carton, with a middle box and plastic bags inside to enhance protection and waterproofing. Our products are carefully packaged with care to withstand the potentially harsh elements of travel. You can expect your products to arrive in the same condition they left our facilities.

Do you have volume discounts or price breaks?

The price is negotiable. lt can be changed according to your quantity or package. when you are inquiring, please let us know the product you need and the quantity you want. We will send you a quote ASAP

And we often organize some discount activities in specific months to attract more potential customers.

What is the turnaround time for my project?

Production time can range from 5 to 10 business days depending on products type requirements many other factors. Greater customization with more additional processes generally yields slightly longer production times. For your best estimate in the timeline, consult with your Product Specialist.

How to cooperate with BandaCare?

Leave your specific inquiry and contact information to BandaCare, we will reply to you in the shortest time as we can.